How can I place an order on Clutch Clothing Australia?

• To place an order, simply browse through our collection, select the items you wish to purchase, choose your preferred size and quantity, and add them to your cart. Proceed to checkout, where you will provide your shipping and payment information to complete the purchase.

What payment methods do you accept?

• We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express) for convenient installment payments.

Do you ship internationally?

• Yes, we offer international shipping to many countries worldwide. Shipping rates and delivery times may vary depending on the destination. Please refer to our Shipping Policy for more details.

What is your return and exchange policy?

• We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange, provided the items are unworn, unwashed, and in their original condition with tags attached. Please refer to our Returns & Exchanges page for detailed instructions.

Are there any shipping fees?

• Shipping fees may apply depending on your location and the shipping method selected at checkout. We offer free standard shipping within Australia for orders above a certain value. Please check our Shipping Policy for more information.

How long will it take for my order to arrive?

• Delivery times vary depending on your location and the shipping method chosen. Typically, orders within Australia are delivered within 2-5 business days, while international orders may take 7-14 business days. Please note that these are estimated delivery times and delays may occur due to factors beyond our control.

What sizes are available?

• We offer a range of sizes to accommodate different body types and preferences. Our size chart is available on each product page to help you find the perfect fit. If you need further assistance, feel free to contact our customer support team.

Do you restock sold-out items?

• We regularly update our inventory to ensure a fresh selection of styles. However, popular items may sell out quickly. You can sign up for notifications to be alerted when a sold-out item is restocked, or you can check back periodically to see if it's available again.

Are your products ethically sourced?

• We are committed to ethical sourcing and sustainability. We work closely with our suppliers to ensure that our products are made under fair labor conditions and with environmentally friendly practices whenever possible.

Do you offer wholesale or bulk ordering?

• Yes, we offer wholesale and bulk ordering options for businesses interested in stocking our products. Please contact our wholesale team at wholesale@clutchclothing.com.au for more information and wholesale pricing.

Can I cancel or modify my order after it has been placed?

• We aim to process orders quickly, so if you need to cancel or modify your order, please contact us as soon as possible. Once an order has been dispatched, it cannot be canceled or modified.

How can I contact customer support?

• If you have any further questions or concerns not addressed in this FAQ, please feel free to reach out to our customer support team. You can contact us via email at support@clutchclothing.com.au or through our Contact Us page. We strive to respond to all inquiries promptly.